PARLIAMENTARY WRITTEN QUESTION
(14 May 2026)

To ask the Secretary of State for Defence, what percent of complaints made to a) the Service Complaints Ombudsman for the Armed Forces and b) the Armed Forces Commissioner were rejected in 2025.

Asked by:
James MacCleary (Liberal Democrat)

Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables

Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.

The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.

Answered by:
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