POLICE DETAILS
West Mercia Police - Cuckoo Oak and Ironbridge Neighbourhood

West Mercia Police Information

Surrey Police

West Mercia Police has not provided any force information at this time.

Cuckoo Oak and Ironbridge Neighbourhood

West Mercia Police has not provided any neighbourhood information at this time.

Police Force Map - West Mercia Police

Neighbourhood Map - Cuckoo Oak and Ironbridge

Senior Officer Details

West Mercia Police has not provided any information at this time.

Neighbourhood Officer Details

Amy Newbrook (Police Community Support Officer)
Ben Stephens (Inspector)
Katy Balaam (Senior Police Community Support Officer)
Mark Musgrove (Inspector)
Sam Foggin (Police Constable)
Sean Maddocks (Police Constable)
Shane Goodman (Senior Police Community Support Officer)
Wayne Turley (Police Community Support Officer)
Amy Newbrook (Police Community Support Officer)
Anna Rouse (Sergeant)
Katy Balaam (Senior Police Community Support Officer)
Rebecca Thomas (Inspector)
Sam Foggin (Police Constable)
Sean Maddocks (Police Constable)
Shane Goodman (Senior Police Community Support Officer)
Wayne Turley (Police Community Support Officer)
Amy Newbrook (Police Community Support Officer)
Anna Rouse (Sergeant)
Katy Balaam (Senior Police Community Support Officer)
Rebecca Thomas (Inspector)
Sam Foggin (Police Constable)
Sean Maddocks (Police Constable)
Thomas Uttley (Police Community Support Officer)
Amy Newbrook (Police Community Support Officer)
Katy Balaam (Senior Police Community Support Officer)
Rebecca Thomas (Inspector)
Sam Foggin (Police Constable)
Thomas Uttley (Police Community Support Officer)
Amy Newbrook (Police Community Support Officer)
Ian Cole (Sergeant)
Katy Balaam (Senior Police Community Support Officer)
Rebecca Thomas (Inspector)
Sam Foggin (Police Constable)
Thomas Uttley (Police Community Support Officer)

Priorities

10 Oct 2025

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Response (10 Oct 2025)

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

16 Jan 2026

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Response (16 Jan 2026)

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

10 Mar 2026

Setting the blueprint for West Mercia Police, the Police and Crime Commissioner’s West Mercia Safer Communities Plan has four priorities shaped by the public:

- Cutting crime – targeting the concerns, and crime types, that matter most to communities, including anti-social behaviour
- Policing with the community – more visible and accessible policing resulting in improved public confidence and satisfaction
- Supporting victims and witnesses – ensuring victims feel supported throughout the criminal justice journey and are regularly updated, and criminals are brought to justice
- Maximising resources and value for money – identifying efficiencies and smarter ways of working without compromising on delivering a quality service

The West Mercia Police Local Policing Charter is based on three principles

- Visibility
- Accessibility
- Engagement.

It is a commitment to accessible, community-focused policing. It prioritises listening to residents, tackling crime, safety and anti-social behaviour (ASB).

Response (10 Mar 2026)

Safer Neighbourhood Teams set local priorities and provide regular updates via social media and Neighbourhood Matters. Contact your local team for more information.

1 Jul 2026

Priority 1: Anti-Social Behaviour (General)

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to general anti-social behaviour affecting the community.

Response (30 Sep 2026)

We will:

- Conduct high-visibility patrols in identified key locations
- Engage with individuals involved in anti-social behaviour and use appropriate powers to address offending
- Work with partner agencies to provide early intervention and diversion opportunities
- Issue Community Protection Warnings/Notices where appropriate
- Engage with residents through community meetings, surveys, and local engagement activity to better understand concerns

1 Jul 2026

Priority 2: Drug Dealing

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to drug dealing and associated criminality in the area.

Response (30 Sep 2026)

We will:

- Conduct targeted patrols in areas identified through intelligence as key for drug-related activity
- Gather and develop intelligence to identify individuals involved in drug supply
- Execute warrants and take enforcement action where appropriate
- Use stop search powers where grounds exist to disrupt criminal activity
- Work with partner agencies to safeguard vulnerable individuals affected by drug-related harm
- Encourage community reporting to support ongoing investigations

1 Jul 2026

Priority 3: Road Safety Issues

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to speeding, dangerous driving, and road safety within the community.

Response (30 Sep 2026)

We will:

- Conduct targeted speed enforcement and high-visibility patrols in identified areas of concern
- Deploy speed detection equipment and carry out enforcement where offences are identified
- Work with partner agencies to support road safety initiatives and awareness campaigns
- Engage with the community to identify specific locations and ongoing concerns
- Take positive action against offenders committing road traffic offences

1 Jul 2026

Priority 1: Anti-Social Behaviour (General)

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to general anti-social behaviour affecting the community.

Response (1 Aug 2026)

We will:

- Conduct high-visibility patrols in identified key locations
- Engage with individuals involved in anti-social behaviour and use appropriate powers to address offending
- Work with partner agencies to provide early intervention and diversion opportunities
- Issue Community Protection Warnings/Notices where appropriate
- Engage with residents through community meetings, surveys, and local engagement activity to better understand concerns

WE DID:
-Developed a comprehensive Problem-Solving Plan, designed to deliver a coordinated and sustainable approach to the ASB issues affecting the Sutton Hill Community.
-Issued a further four Anti-Social Behaviour Warning Letters to individuals designed to disrupt and reduce offending behaviour.
-Re-instated the hotspot patrol in the Sutton Hill Centre between the hours of 1-11pm.
-Attended two multi-agency meetings with key stakeholders and partner agencies to help identify the root cause of the problems and develop targeted interventions.
-Engaged with the public by attending the monthly residents meeting and conducting two mobile police surgeries and two sit-in police surgeries.
-Conducted a Community and Partners Police Surgery in Ironbridge with the Parish Council to address community concerns.
-Undertaken targeted patrols of areas identified as high demand for anti-social behaviour throughout the Summer in Ironbridge. Mainly the riverbank, Dale End and Ironbridge Rowing Club.

1 Jul 2026

Priority 2: Drug Dealing

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to drug dealing and associated criminality in the area.

Response (30 Sep 2026)

We will:

- Conduct targeted patrols in areas identified through intelligence as key for drug-related activity
- Gather and develop intelligence to identify individuals involved in drug supply
- Execute warrants and take enforcement action where appropriate
- Use stop search powers where grounds exist to disrupt criminal activity
- Work with partner agencies to safeguard vulnerable individuals affected by drug-related harm
- Encourage community reporting to support ongoing investigations

1 Jul 2026

Priority 3: Road Safety Issues

You said: This is a priority for the next 3 months, based on resident feedback, crime data, and ongoing concerns relating to speeding, dangerous driving, and road safety within the community.

Response (1 Aug 2026)

We will:

- Conduct targeted speed enforcement and high-visibility patrols in identified areas of concern
- Deploy speed detection equipment and carry out enforcement where offences are identified
- Work with partner agencies to support road safety initiatives and awareness campaigns
- Engage with the community to identify specific locations and ongoing concerns
- Take positive action against offenders committing road traffic offences

WE DID:

-Expanded our group of Community Speed Watch volunteers in Ironbridge to help recognise and deal with excessive and inappropriate speeds of vehicles on our roads. The local policing team attended the training session to meet with the new members to ensure a collaborative approach moving forward.
-Continued to listen to residents and feedback information into Operation Chicane, a dedicated operation to target dangerous drivers linked to car meets in Telford.

Contains public sector information licensed under the Open Government Licence v3.0.