PARLIAMENTARY WRITTEN QUESTION
Motor Vehicles: Hire Services (25 October 2018)

To ask the Secretary of State for Business, Energy and Industrial Strategy, what recent assessment he has made of the accountability of the vehicle rental industry to its customers; and how many complaints his Department has received on that industry in the last twelve months.

Asked by:
Bob Blackman (Conservative)

The Department has not undertaken a specific assessment of the accountability of the vehicle hire industry.

In the last 12 months BEIS has received 5 complaints about consumer protection relating to the vehicle hire industry.

Answered by:
Kelly Tolhurst (Conservative)
2 November 2018