PARLIAMENTARY WRITTEN QUESTION
Aviation: Compensation (24 July 2018)

To ask the Secretary of State for Transport, whether he has made an assessment of the potential merits of introducing into the airline industry a delay-repay scheme similar to that in the rail industry; and if he will make a statement.

Asked by:
Ian Murray (Labour)

Strong levels of consumer protection are already in place for air passengers under EC Regulation 261/2004 which apply to delays, and the UK will not fall below current standards of protection when we leave the EU. As part of the Aviation Strategy, the Government plans to raise awareness and clarify the current compensation arrangements for air passengers in the event of delay, cancellation or denied boarding. The Department for Transport will publish its final Aviation Strategy in mid-2019.

Answered by:
Jesse Norman (Conservative)
5 September 2018