PARLIAMENTARY WRITTEN QUESTION
Social Security Benefits: Disqualification (14 October 2014)

To ask the Secretary of State for Work and Pensions, what guidance his Department gives to local authorities on ensuring that benefit claimants are not given conflicting appointments which carry non-attendance sanctions by both his Department and those authorities.

Asked by:
Fabian Hamilton (Labour)

DWP does not issue any guidance to local authorities around ensuring that benefit claimants are not given conflicting appointments.

However, whenever a benefit claimant is required to attend an interview with a DWP adviser they are given information, verbally and/or in writing, which includes details about the interview itself and what they are required to do if they are unable to attend that interview.

Answered by:
Esther McVey (Conservative)
21 October 2014