PARLIAMENTARY WRITTEN QUESTION
Social Security Benefits (14 October 2014)
Question Asked
To ask the Secretary of State for Work and Pensions, what measures he uses to assess the timeliness of payments in the benefits system.
Asked by:
Sir Stephen Timms (Labour)
Asked by:
Sir Stephen Timms (Labour)
Answer
The department uses a range of metrics to track and manage timeliness of payments within the benefits system.
Our transparency indicators also include an overall productivity measure.
Answered by:
Esther McVey (Conservative)
17 October 2014
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