PARLIAMENTARY WRITTEN QUESTION
Universal Credit (2 February 2018)

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to offer additional support and guidance to hon. Members and their staff while their constituencies transition to universal credit.

Asked by:
Dr Rupa Huq (Labour)

We continue to invite Hon. Members to visit jobcentres within their constituencies and we write to all Hon. Members before jobcentres in their constituencies roll out to Universal Credit Full Service.

As well as providing the name and contact details of the Senior Operational Leader in their area, who is available to answer any questions about the service in their Jobcentre(s), these letters provide a series of guides and online links that their offices may find helpful in assisting constituents.

Additionally, we have also run information sessions on Universal Credit for both Hon. Members and Peers, which provided the opportunity to speak with Ministers and Senior Officials within the Department.

Answered by:
Lord Sharma (Conservative)
9 February 2018