PARLIAMENTARY WRITTEN QUESTION
Social Security Benefits: Disqualification (21 July 2014)
Question Asked
Asked by:
Sir Stephen Timms (Labour)
Answer
The vast majority of referrals are correct, however the Department is committed to driving best practice therefore in January 2014 the Department introduced a Provider Quality Assurance Framework to support providers in the completion of high quality and appropriate sanction referrals. To back this up in the autumn of 2014 the Department is starting a pilot in which Jobcentre Plus Labour Market Decision Makers will work directly with providers and provide on site coaching to help them eradicate inappropriate sanction referrals.
Answered by:
Esther McVey (Conservative)
1 September 2014
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