PARLIAMENTARY WRITTEN QUESTION
Telephones: Fees and Charges (17 July 2017)

Question Asked

To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he is taking to ensure that conventional telephone line-only customers can access competitive rates.

Asked by:
Rachael Maskell (Labour)

Answer

I have been asked to reply on behalf of the Secretary of State for Digital, Culture, Media and Sport.

Ofcom, as the UK’s independent communications regulator, is currently reviewing the market for standalone telephone line-only customers. Due to its concerns about competition for those who only have a telephone line, it proposed a price cut of £5 - £7 a month for these customers when it consulted in February 2017. Ofcom’s review is designed to ensure that customers with these kind of lines receive better value for money than at present when using their telephone service. Ofcom will set out the changes needed to protect this group of customers later this year.


Answered by:
Margot James (Conservative)
26 July 2017

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