PARLIAMENTARY WRITTEN QUESTION
Revenue and Customs: Telephone Services (10 November 2015)
Question Asked
To ask Mr Chancellor of the Exchequer, what the budget was for staff answering calls to tax offices in each year since 2007-08.
Asked by:
Mr Toby Perkins (Labour)
Asked by:
Mr Toby Perkins (Labour)
Answer
HM Revenue and Customs does not hold this information, owing to the fact that resource is now moved flexibly within the organisation to deliver customer service.
Answered by:
Mr David Gauke (Independent)
20 November 2015
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