PARLIAMENTARY WRITTEN QUESTION
Exports: Telephone Services (4 June 2015)

Question Asked

To ask the Secretary of State for Business, Innovation and Skills, what steps his Department plans to take to promote helpline services for UK exporters and firms seeking to export.

Asked by:
Mike Kane (Labour)

Answer

UK Trade & Investment (UKTI), the Government Department that helps UK exporters and companies seeking to export, provides details of its main helpline (+44 (0)20 7215 5000) on its publications and its website at www.gov.uk/ukti.

UKTI has an ongoing programme of activities to promote its services to potential and existing exporters. When promoting specific activities e.g. an event, UKTI provides customers with the contact point most relevant to the activity rather than the helpline itself. In line with government strategy of being digital by default UKTI will provide an online enquiry form or a contact email address as the preferred option to contact us and receive our services.


Answered by:
Anna Soubry (The Independent Group for Change)
11 June 2015

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