PARLIAMENTARY WRITTEN QUESTION
(9 September 2026)

To ask the Secretary of State for Work and Pensions, what steps he is taking to ensure that decision makers progress Mandatory Reconsideration cases in a timely manner; and whether the Department collects data on the number of cases outstanding beyond specified timescales.

Asked by:
Ben Coleman (Labour)

Mandatory Reconsiderations (MRs) are considered in date order. There are no specified timescales for clearing MRs. Each application is then dealt with without delay – with the quality and not speed of the decision underpinning the department’s approach.

We are recruiting more decision makers to MRs to ensure decisions are made in as timely manner as possible.

Answered by:
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