PARLIAMENTARY WRITTEN QUESTION
(28 August 2026)
Question Asked
To ask the Chancellor of the Exchequer, what mitigating guidance HMRC provides to its staff on informing businesses when a case cannot be allocated to a caseworker within the expected timescale.
Asked by:
Ben Maguire (Liberal Democrat)
Asked by:
Ben Maguire (Liberal Democrat)
Answer
HMRC normally contacts a business about a compliance check once a case has been allocated to a caseworker and the check is ready to commence. Accordingly, there is generally no requirement for specific guidance on informing customers that a case has not yet been allocated.
Answered by:
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