PARLIAMENTARY WRITTEN QUESTION
(9 July 2026)

To ask the Secretary of State for Work and Pensions, whether his Department has had discussions with Motability Operations on whether the additional mileage support criteria for the Motability Scheme adequately supports the travel requirements of disabled people and carers in rural and coastal areas.

Asked by:
Steff Aquarone (Liberal Democrat)

Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people

After careful consideration of customer's needs, Motability has announced that from 1 July 2026, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.

Answered by:
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