PARLIAMENTARY WRITTEN QUESTION
(20 May 2026)
Question Asked
To ask the Secretary of State for Transport, what progress LNER has made on the development and delivery of AI-powered instant disruption updates to customers; and whether this system remains on track for delivery in 2026.
Asked by:
Rebecca Smith (Conservative)
Asked by:
Rebecca Smith (Conservative)
Answer
London Northeastern Railway (LNER) has been developing AI and data proof of concepts to determine possible solutions. If successful, the plan is to begin building the tools for customers from Summer 2026.
Answered by:
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