PARLIAMENTARY WRITTEN QUESTION
(14 May 2026)

To ask the Secretary of State for Health and Social Care, how many billing errors the Food Standards Agency made in charging food business operators for Official Controls in each of the last 3 years, and what was the total monetary value of these in each of these years.

Asked by:
Mr Clive Betts (Labour)

The Food Standards Agency (FSA) does not centrally record billing errors for Official Controls in the format requested. Therefore, it is not possible to provide a definitive count of billing errors made in charging food business operators for Official Controls, nor the total monetary value of such errors, for each of the last three years.

The FSA operates financial management and assurance processes designed to minimise errors in invoicing, including routine reconciliation and review procedures. Where errors are identified, these are corrected through our standard processes, and any necessary adjustments are made to ensure that charges accurately reflect the cost of Official Controls delivered.

The FSA continues to keep its billing and assurance processes under review to ensure accuracy, transparency, and fairness for food business operators.

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