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PARLIAMENTARY WRITTEN QUESTION
(13 May 2026)

Question Asked

To ask the Secretary of State for Defence, how much was spent on working on complaints made to the Service Complaints Ombudsman for the Armed Forces in i) 2023, ii) 2024 and iii) 2025.

Asked by:
James MacCleary (Liberal Democrat)

Answer

Detailed information concerning the numbers, nature and timeliness of Service Complaints was published by the Service Complaints Ombudsman for the Armed Forces (SCOAF) in its Annual Reports which were laid before Parliament, and in the supporting Annual Statistical Tables that are available on the SCOAF website: https://www.scoaf.org.uk/annual-statisticals-tables

Information on the numbers of complaints received by the SCOAF from LGBTQ+ personnel, and the number of staff hours and cost expended in working on complaints made to the SCOAF is not held centrally and could be provided only at disproportionate cost.

The office of the Armed Forces Commissioner was established on 1 April 2026, and no verified statistics are currently available.


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