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We will only use the coordinates to detect the nearest postcodes to your reported location. This request is only initiated each time you click this button and your location is not tracked under any circumstances.

Please note that if your device does not contain a GPS locator service, such as a desktop computer, your device will be determined by your router and this may be configured by your ISP to not be near to your physical location for privacy purposes.

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PARLIAMENTARY WRITTEN QUESTION
(21 April 2026)

Question Asked

To ask the Secretary of State for Defence, how many complaints relating to the speed of maintenance for urgent repairs were received by VIVO from 23/03/26 to 06/04/26.

Asked by:
James MacCleary (Liberal Democrat)

Answer

This information is not held in the format requested for Amey and VIVO. Complaints from families are received and managed by Pinnacle’s National Service Centre. Amey and VIVO do not record or manage these complaints from families.

Between 23 March 2026 and 06 April 2026, Pinnacle received 16 complaints concerning the length of time taken to complete an urgent repair task.

Answered by:
()

Contains Parliamentary information licensed under the Open Parliament Licence v3.0.

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