PARLIAMENTARY WRITTEN QUESTION
(13 April 2026)
Question Asked
Asked by:
Fabian Hamilton (Labour)
Answer
The Department does not set or negotiate the rates charged to National Health Service organisations for sending text messages. Telephony and messaging services are procured locally by NHS bodies through established commercial arrangements, including framework agreements. Rates are set by suppliers in accordance with agreed contractual terms and published rate cards, providing a transparent and standardised basis for pricing.
Answered by:
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