PARLIAMENTARY WRITTEN QUESTION
(4 March 2026)

To ask the Secretary of State for Work and Pensions, progress his department has made on testing personalised employment support in the Wakefield Pathfinder pilots; and whether an assessment has been made of the potential impact on user experience.

Asked by:
John Milne (Liberal Democrat)

As part of the first Jobs and Careers Service Pathfinder, launched in Wakefield in April 2025, we have been testing personalised employment support, including through a new Get Britain Working Coaching Academy and changes to claimant commitment appointments. Evaluation is ongoing and will focus on how personalised employment support is delivered both from a user and operational perspective. We are committed to publish evaluation findings in line with Government Social Research processes.

Answered by:
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