PARLIAMENTARY WRITTEN QUESTION
(3 March 2026)

To ask the Secretary of State for Work and Pensions, with reference to the in-house digital replacement for the DWP's Find a Job service, whether an assessment has been carried out of its potential impact on (a) jobseeker outcomes and (b) employers ability to find workforce, were it to launch with a reduction in provision when compared with the existing service.

Asked by:
John Milne (Liberal Democrat)

The new service is designed to provide a parity of service from day one. We do not expect any negative impact on Jobseeker outcomes. The Department is continuously reviewing the readiness of the new service, and it remains on track. Over time the new service will be iterated in to provide a more enhanced experience for customers, in line with the ambition for the Jobs and Careers Service as outlined in the Get Britian Working White Paper.

Answered by:
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