PARLIAMENTARY WRITTEN QUESTION
(28 January 2026)

To ask the Secretary of State for Transport, what steps her Department is taking to increase public awareness of the English National Concessionary Travel Scheme, particularly among eligible disabled people.

Asked by:
Alison Bennett (Liberal Democrat)

The English National Concessionary Travel Scheme (ENCTS) is administered by local authorities or 'travel concession authorities' (TCAs). The Department for Transport provides guidance on administering the scheme, which makes clear that TCAs should ensure that people who are eligible to claim concessionary travel are able to do so, and that they should inform them of what they are entitled to, how they can obtain an ENCTS pass, how they can check their eligibility, what services they can use their pass on, and how they can obtain further information. The Department will continue to work with local authorities and monitor progress in this area.

Answered by:
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