PARLIAMENTARY WRITTEN QUESTION
(19 January 2026)
Question Asked
To ask the Secretary of State for Business and Trade, what assessment he has made of the adequacy of the consistency of postal deliveries in rural areas.
Asked by:
Helen Morgan (Liberal Democrat)
Asked by:
Helen Morgan (Liberal Democrat)
Answer
The Government is committed to an efficient universal service for users throughout the UK, including those in remote and rural areas.
It is for Ofcom, as the independent regulator of postal services, to monitor Royal Mail’s service standards. The regulator sets Royal Mail enforceable targets to deliver a certain proportion of 1st and 2nd class post on time each year. Ofcom takes compliance with its regulatory targets seriously and this involves conducting thorough investigations where failures have been identified.
Answered by:
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