PARLIAMENTARY WRITTEN QUESTION
(3 December 2025)

To ask the Secretary of State for Work and Pensions, with reference to his Oral Statement on 11 November 2025 entitled Pensions, whether the 2007 report on the effectiveness of automatic pension forecast letters is the one referenced in the Parliamentary and Health Service Ombudsman's report entitled Women's State Pension Age: our findings on the Department for Work and Pension's communication of changes.

Asked by:
Mark Garnier (Conservative)

The Parliamentary and Health Service Ombudsman’s reports titled “Women’s State Pension age: our findings on the Department for Work and Pensions’ communication of changes”, published 19 July 2021, and “Women’s State Pension age: our findings on injustice and associated issues”, published 21 March 2024, both refer to findings from DWP’s ‘Evaluation of Automatic Pension Forecast’ research.

In retaking the decision, we will review the evidence from DWP’s ‘Evaluation of Automatic Pension Forecasts’ Research Report, no.447 alongside evidence previously considered. The process to retake the decision has already begun.

Answered by:
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