PARLIAMENTARY WRITTEN QUESTION
Primary Health Care: Digital Technology (19 November 2025)

To ask the Secretary of State for Health and Social Care, what steps his Department is taking to use digital technology to help improve access to primary care.

Asked by:
Shaun Davies (Labour)

We are shifting from analogue to digital with a transformed NHS App that will become the digital front door to the NHS. For the first time more people are contacting their GP online than by phone, and NHS App users have increased by 33% since last year.
More patients can now request general practice appointments online, a huge step in delivering our commitment to end the 8am scramble.
Answered by:
Stephen Kinnock (Labour)
25 November 2025