PARLIAMENTARY WRITTEN QUESTION
(14 November 2025)
Question Asked
Asked by:
James MacCleary (Liberal Democrat)
Answer
Recalculating benefits for retired members is a complex process, requiring adjustments for tax, interest, and system functionality once a member has received their Remediable Service Statement (RSS) and responded with their remedy period choice.
Although the administrator resumed issuing Remediable Service Statements earlier this year, not all cases could be completed within the original timeframe. The administrator will keep affected members informed of revised timelines through established channels, including ‘My Pension Online’ and the Teachers’ Pensions website. The latest update is available here: https://www.teacherspensions.co.uk/news/public-news/2025/07/remediable-service-statement-rss-choices-payments.aspx. As responsibility for this work transitions to the new administrator of the Teachers’ Pension Scheme in summer 2026, the department is working with Tata Consultancy Services to finalise the timeline for issuing all RSSs. Once the timeline is confirmed, it will be communicated to relevant members.
The department continues to monitor progress and is working closely with the scheme administrator to streamline processes and introduce automation where possible. Any pension adjustments arising from members’ choices will be backdated with interest to ensure members are not financially disadvantaged.
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