PARLIAMENTARY WRITTEN QUESTION
(12 November 2025)

To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 29 October 2025 to Question 83709 on Electronic Government: Proof of Identity, what assessment she has made of the risk that people with limited credit history are disproportionately excluded from verifying their identity through the Gov.uk One Login; and what steps her Department is taking to ensure that those people are not prevented from accessing (a) Companies House and (b) other essential Government services.

Asked by:
Dr Ellie Chowns (Green Party)

GOV.UK One Login provides multiple ways for individuals to prove their identity. Individuals with access to a smartphone and traditional ID documents such as a passport or driving licence can complete verification via the GOV.UK One Login App, which does not require a credit history check.

For those who do not have a smartphone, we have a web route available. We also have a no photo ID route for those without traditional ID documents. These routes use knowledge-based verification questions based on a user's credit history. GOV.UK One login is just one way Companies House users can prove their identity and they provide an alternative via Authorised Corporate Service Providers (ACSP).

Answered by:
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