PARLIAMENTARY WRITTEN QUESTION
(11 November 2025)

To ask the Secretary of State for Defence, what information his Department holds on the number of call-outs for urgent repairs to standard family accommodation for military personnel since 11 October 2025.

Asked by:
James MacCleary (Liberal Democrat)

The table below provides the number of callouts for urgent repairs to standard family accommodation for Military Personnel, as well as the average time taken to complete callouts for urgent repairs to standard family accommodation by our Industry Partners, Amey and VIVO, since 11 October 2025.

Regional Accommodation Maintenance Services Supplier (RAMS)	Number of Urgent Repairs Since 11 October 2025	Average Time Taken to complete urgent repairs (hours)
Amey	1136	40.79
VIVO	2154	41.88

Under the Regional Maintenance Services (RAMS) contracts, the required Acceptable Level of Performance for completing urgent repairs raised for Service Family Accommodation (SFA) is within 48 hours.

Answered by:
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