PARLIAMENTARY WRITTEN QUESTION
(10 October 2025)
Question Asked
To ask the Secretary of State for Work and Pensions, how many Child Maintenance Service cases were reviewed by the Independent Case Examiner in each of the last ten years.
Asked by:
Ben Goldsborough (Labour)
Asked by:
Ben Goldsborough (Labour)
Answer
There are several ways in which complaints escalated to the Independent Case Examiner (ICE) can be concluded – resolution, settlement or investigation.
This table shows the total volumes of Child Maintenance Service (CMS) cases ICE concluded in each of the last ten operational years, and comprises of cases concluded by resolution, settlement and investigation.
CMS | 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
Total | 335 | 370 | 313 | 328 | 278 | 355 | 592 | 807 | 1253 | 941 |
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