PARLIAMENTARY WRITTEN QUESTION
(29 August 2025)
Question Asked
To ask the Secretary of State for Defence, whether he has made an assessment of the adequacy of staffing levels administering the War Pension Scheme.
Asked by:
Dr Scott Arthur (Labour)
Asked by:
Dr Scott Arthur (Labour)
Answer
The MOD is currently handling a significant volume of claims. To address this, staffing levels have been evaluated as part of efforts to reduce holdings and improve processing times. Several measures are being implemented, including the recruitment of additional staff for the War Pension Scheme, the introduction of new training programmes and standardised processes, and enhancements to IT systems to optimise and digitise the end to end services we provide to veterans.
Answered by:
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