PARLIAMENTARY WRITTEN QUESTION
(4 April 2025)

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to (a) simplify the paperwork and (b) make online submissions possible for Access to Work Plus applications.

Asked by:
Alex Brewer (Liberal Democrat)

Access to Work Policy has worked collaboratively with the Supported Business Steering Group to develop Access to Work Plus. The Access to Work Plus processes are reviewed on a regular basis and work is currently underway to streamline the claims process.

To improve customer service and streamline processes, Access to Work is continuing to develop its digital offer. There is already an Access to Work online application process, which Access to Work Plus customers can use, but as Access to Work Plus is limited to a small number of customers there are no immediate plans to develop a separate online application process.

Answered by:
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