PARLIAMENTARY WRITTEN QUESTION
(1 April 2025)

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential impact of false complaints to social services by parents paying child maintenance on the well-being of receiving parents and their children.

Asked by:
Manuela Perteghella (Liberal Democrat)

The Child Maintenance Service is committed to ensuring that it delivers a safe service that is sensitive to the needs of all the parents that use its service.  We recognise that some parents may face difficult circumstances, particularly at a time of separation.

All caseworkers receive extensive training and follow a well-managed process with clear steps to support vulnerable clients, including those facing domestic abuse. However, the department has no jurisdiction relating to Social Services investigations.

The CMS has access to a list of resources which helps caseworkers provide signposting to supporting organisations, which is regularly reviewed and strengthened on the basis of customer insight.

Answered by:
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