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PARLIAMENTARY WRITTEN QUESTION
(31 March 2025)

Question Asked

To ask the Secretary of State for Transport, what progress her Department has made on reducing the DVLA backlog.

Asked by:
Blair McDougall (Labour)

Answer

The quickest and easiest way to transact with the Driver and Vehicle Licensing Agency (DVLA) is by using its extensive suite of online services. There are no delays or backlogs for vehicle applications or straightforward driving licence applications and customers should receive their documents within a few days following a successful application.

Driving licence applications where a medical condition must be investigated before a licence can be issued can take longer depending on the condition(s) involved and whether further information is required from third parties, for example doctors or other healthcare professionals, before a decision on whether to issue a licence can be made.


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