PARLIAMENTARY WRITTEN QUESTION
(26 March 2025)

To ask the Secretary of State for Science, Innovation and Technology if he will ensure that (a) digital access is classified as a basic utility and (b) suppliers connect broadband in a timely manner.

Asked by:
Manuela Perteghella (Liberal Democrat)

The Government recognises that access to the internet is essential for participation in society. There is no single definition of a utility; gas, water, electricity and telecoms are regulated differently. Unlike other sectors, the UK telecoms market is competitive at wholesale and retail levels.

The broadband Universal Service Obligation provides consumers with the right to request a decent broadband service. The government continues to work closely with Ofcom on the affordability of telecoms services, including on social tariffs.

The Department continues to consider ways to remove barriers and speed up deployment; for example, exploring more flexible permitting for street works.

Answered by:
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