PARLIAMENTARY WRITTEN QUESTION
(19 March 2025)

To ask the Secretary of State for Energy Security and Net Zero, what data his Department holds on the number of smart meter failures broken down by (a) installing company, (b) type of smart meter and (c) local authority.

Asked by:
Claire Young (Liberal Democrat)

Statistics are available on the number of smart meters not operating in smart mode, available at: https://www.gov.uk/government/collections/smart-meters-statistics. A breakdown of this figure by energy supplier is published by Ofgem (https://www.ofgem.gov.uk/energy-policy-and-regulation/policy-and-regulatory-programmes/smart-meter-transition-and-data-communications-company-dcc/smart-meter-performance). The Department does not collect data on smart meters not operating in smart mode by local authority.

A smart meter not operating in smart mode will continue to record energy usage accurately, with an energy company meter reader or the customer needing to take manual meter readings.

Answered by:
()