PARLIAMENTARY WRITTEN QUESTION
(13 February 2025)

We want to ensure that mental health support is available for all who need it. As part of our mission to build a National Health Service that is fit for the future, we will recruit an additional 8,500 mental health workers across mental health services in England to reduce delays and provide faster treatment.

Anyone in England experiencing a mental health crisis can now to speak to a trained NHS professional at any time of the day through a new mental health option on NHS 111. Trained NHS staff will assess patients over the phone and guide callers with next steps, such organising face-to-face community support or facilitating access to alternatives services, such as crisis cafés or safe havens, which provide a place for people to stay as an alternative to accident and emergency or a hospital admission.