PARLIAMENTARY WRITTEN QUESTION
(4 February 2025)

To ask the Secretary of State for the Home Department, how many and what proportion of items of correspondence from Parliamentarians received by (a) her Department, (b) herself and (c) her ministerial team have not received a substantive response in each month since August 2024.

Asked by:
Dr Caroline Johnson (Conservative)

On policy correspondence cases that have not yet received a substantive response for each month since August 2024 are in the following table.

Month	Total received	Total Outstanding	Home Secretary response	Other Ministerial response	% outstanding
August 2024	538	0	0	0	0
September 2024	472	1	0	1	0.2%
October 2024	606	5	1	4	0.8%
November 2024	625	8	0	8	1.3%
December 2024	541	69	3	66	12.8%
Total	2782	83	4	79	3%

Data about intake and performance in answering MP Correspondence on case specific matters (including UK Visa and Immigration, Immigration Enforcement, Border Force and HM Passport Office) is published quarterly with the latest data available at https://www.gov.uk/government/publications/customer-service-operations-data-q3-2024

Answered by:
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