PARLIAMENTARY WRITTEN QUESTION
Railways: North of England (21 January 2015)

To ask the Secretary of State for Transport, what information his Department holds on the causes of train delays on the Northern Rail and TransPennine Express franchises that are caused as a result of (a) driver shortages and (b) guards not being present.

Asked by:
Lisa Nandy (Labour)

There are different reporting obligations for each franchise as the cause of delay. Neither Northern nor Transpennine Express separate out this information to the level requested. But both provide information on the proportion of delay minutes that are attributed to Network Rail or a train operator.

Department officials meet with operators at regular intervals for performance review meetings and the items discussed will include reasons for train delays, which may include driver shortages or guards not being present, and the actions that the operators are taking to address any poor performance.

Answered by:
Claire Perry (Conservative)
26 January 2015