PARLIAMENTARY WRITTEN QUESTION
(16 December 2024)

The Government understands the importance of face-to-face banking to communities and is committed to championing sufficient access for all as a priority. This is why the Government is working closely with industry to roll out 350 banking hubs across the UK. The UK banking sector has committed to deliver these hubs by the end of this parliament. 176 hubs have been announced so far, and 100 are already open.

The specific location of these hubs is determined independently by LINK, the operator of the UK’s largest ATM network. Criteria that LINK considers includes whether another bank branch remains nearby, the local population, the number of cash-accepting businesses and the financial vulnerability of the community.

Alternative options to access everyday banking services can be via telephone banking, through digital means such as mobile or online banking and via the Post Office. The Post Office Banking Framework allows personal and business customers to withdraw and deposit cash, check their balance, pay bills and cash cheques at 11,500 Post Office branches across the UK.