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PARLIAMENTARY WRITTEN QUESTION
(16 December 2024)

Question Asked

To ask the Secretary of State for Business and Trade, if he will have discussions with Royal Mail on ensuring that NHS correspondence is given a guaranteed next day delivery status.

Asked by:
Neil Duncan-Jordan (Labour)

Answer

The NHS has a Digital First strategy and most urgent appointments are already communicated by other means.

The Government does not have a role in the operational decisions of Royal Mail as it is an independent business. However, in November, I met with Royal Mail’s CEO, Emma Gilthorpe and discussed the importance of a reliable universal postal service for delivering NHS correspondence. I understand Royal Mail is working with NHS bodies to ensure they have a choice of speed and price, including protecting the option of a First-Class service six days a week for more urgent NHS letters.


Answered by:
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1 January 1970            

        

            
                            
                            
                        

                    


                                    

                    

                        

                    

                

            
                    

                                    

                

                    
Contains Parliamentary information licensed under the Open Parliament Licence v3.0.