PARLIAMENTARY WRITTEN QUESTION
(16 December 2024)

To ask the Secretary of State for Work and Pensions, if she will take steps to (a) improve the financial educational resources and tools available for adults who are no longer in formal education and (b) increase awareness of the resources currently available.

Asked by:
Helen Maguire (Liberal Democrat)

Given the current cost of living it is essential for individuals to possess the knowledge and skills necessary to effectively manage their finances. DWP invests in upskilling their staff to increase their confidence in guiding customers through conversations about enhancing their financial skills and understanding the advantages of doing so.

DWP supports customers to improve their financial skills by signposting them to MoneyHelper in order to help them make better financial choices. MoneyHelper operates across the UK, however, as financial skills is a devolved matter, additional support is available in Scotland and Wales.

DWP is consistently striving to enhance the services provided to our customers, ensuring they receive the most effective guidance by directing them to bodies that can assist in improving their financial skills.

Answered by:
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