PARLIAMENTARY WRITTEN QUESTION
(11 November 2024)

To ask the Secretary of State for Environment, Food and Rural Affairs, if he will make an assessment of the potential impact of proposed increases to water bills on (a) household disposable income and (b) levels of poverty in Surrey.

Asked by:
Monica Harding (Liberal Democrat)

It is Ofwat's responsibility, through the price review process, to independently scrutinise company plans and ensure the prices water companies charge customers are fair and proportionate.

The Government is committed to taking action to address water poverty and help vulnerable customers with their water bills. All water companies, including Thames Water, have measures in place for customers who struggle to pay for their water and wastewater services, including measures such as WaterSure, social tariffs, payment breaks and holidays, and debt management support.

Furthermore, we expect companies to hold themselves accountable for their public commitment to end water poverty by 2030 and will work with the sector to ensure appropriate measures are taken to this end.

Answered by:
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