PARLIAMENTARY WRITTEN QUESTION
Banking Hubs (11 November 2024)

The Government understands the importance of face-to-face banking to communities and is committed to championing sufficient access for all as a priority. This is why the Government is working closely with industry to roll out 350 banking hubs across the UK. The UK banking sector has committed to deliver these hubs by the end of this parliament. Over 80 banking hubs are already open and Cash Access UK, who oversee banking hub rollout, expect 100 hubs to be open by Christmas.

The specific location of these hubs is determined independently by LINK, the operator of the UK’s largest ATM network. LINK considers certain criteria, such as whether another bank branch remains nearby, the local population, the number of cash-accepting businesses and the financial vulnerability of the community. An assessment of a community’s cash access needs can be requested on LINK’s website.

An alternative option for accessing face-to-face banking services is via the Post Office. The Post Office Banking Framework allows personal and business customers to withdraw and deposit cash, cash cheques, and check their balance at 11,500 Post Office branches across the UK.