PARLIAMENTARY WRITTEN QUESTION
General Practitioners: Complaints (4 November 2024)
Question Asked
To ask the Secretary of State for Health and Social Care, what information his Department holds on complaints about GPs, broken down by GP nationality, in each of the last five years.
Asked by:
Rupert Lowe (Restore Britain)
Asked by:
Rupert Lowe (Restore Britain)
Answer
Data is not collected or held on the nationality status of general practitioners (GPs) when undergoing a complaints procedure. Under the GP contract, practices must establish and operate a complaints procedure to deal with complaints made in relation to the provision of services. This includes practices making available to their patients a leaflet with details on how they may make a complaint or comment on the provision of services. Patients may either choose to complain to their healthcare provider, for instance a GP, or their local National Health Service commissioner.
Answered by:
Stephen Kinnock (Labour)
11 November 2024
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