PARLIAMENTARY WRITTEN QUESTION
Pension Credit (22 October 2024)
Question Asked
To ask the Secretary of State for Work and Pensions, whether her Department is taking steps to simplify the application process for Pension Credit.
Asked by:
Dr Allison Gardner (Labour)
Asked by:
Dr Allison Gardner (Labour)
Answer
The Department have introduced an online claim process, providing customers with a convenient alternative claim route, alongside the existing telephony and paper application methods. As the Department continues to modernise the Pension Credit service, we continue to review the user experience, balancing simplification of application with capturing the right information to ensure accuracy of award.
Answered by:
Emma Reynolds (Labour)
29 October 2024
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