PARLIAMENTARY WRITTEN QUESTION
Emergency Calls: Voice over Internet Protocol (21 October 2024)
Question Asked
Asked by:
Sir John Whittingdale (Conservative)
Answer
Yes, the Department engages regularly with the Home Office to identify and mitigate risks associated with the Public Switched Telephone Network switchover, including risks posed to the emergency services. Mostly recently, on 17 September the Department chaired a cross-Government engagement group that the Home Office attended, which included a discussion of the impact on emergency services.
The Department also supports the 999 / 112 Liaison Committee chaired by the emergency services, which coordinates and manages all risks and issues related to 999 and ensures efficient handling of emergency calls between the public, call handling agents, and emergency authorities.
Answered by:
Chris Bryant (Labour)
24 October 2024
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