PARLIAMENTARY WRITTEN QUESTION
Pension Credit (16 October 2024)

To ask the Secretary of State for Work and Pensions, what the average Pension Credit processing time is (a) per month in the latest three-month period for which data is available and (b) in each region.

Asked by:
Mrs Emma Lewell-Buck (Labour)

Average actual clearance times are shown in the table below from 3 June 2024. Please note, the information is not available monthly.

The table below shows the average (in working days) for each week.

Source	RS PBi App / PC Claims AACT
03/06/24	45
10/06/24	44
17/06/24	43
24/06/24	44
01/07/24	44
08/07/24	45
15/07/24	48
22/07/24	44
29/07/24	45
05/08/24	40
12/08/24	39
19/08/24	36
26/08/24	31
02/09/24	29
09/09/24	30
16/09/24	28
23/09/24	26
30/09/24	34
07/10/24	39

Please note, the data shown is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.

The information requested is not collected at regional level and to calculate it would incur disproportionate cost.

Answered by:
Emma Reynolds (Labour)
21 October 2024