PARLIAMENTARY WRITTEN QUESTION
Railways: Complaints (14 October 2024)
Question Asked
To ask the Secretary of State for Transport, what data her Department holds on the number of passenger complaints for each railway franchise in each of the last 10 years.
Asked by:
Nick Timothy (Conservative)
Asked by:
Nick Timothy (Conservative)
Answer
Information on the number of passenger complaints for each railway franchise can be found online at: https://dataportal.orr.gov.uk/statistics/passenger-experience/passenger-rail-service-complaints/table-4100-complaints-closed-by-operator/ .
Note that this table provides information based on the number of passenger complaints closed by each operator. The time series for this data set begins in the financial year April 2016 to March 2017.
Answered by:
Simon Lightwood (Labour)
22 October 2024
Contains Parliamentary information licensed under the Open Parliament Licence v3.0.