PARLIAMENTARY WRITTEN QUESTION
Energy: Debts (4 October 2024)

The Government recognises consumer energy debt is a large and increasing issue, and it expects energy suppliers to do everything they can to support customers who are struggling with bills, especially vulnerable customers. Many energy suppliers provide schemes to help consumers to repay their energy debt. It is important that anyone who is struggling to pay their energy bills contact their supplier.

In August, I met with suppliers and encouraged them to build on the Voluntary Debt Commitment from last year and go further in supporting vulnerable customers this winter.