PARLIAMENTARY WRITTEN QUESTION
Child Maintenance Service: Complaints (3 September 2024)

Question Asked

To ask the Secretary of State for Work and Pensions, how many complaints about the Child Maintenance Service were investigated by the Independent Case Examiner (a) overall, (b) by the receiving parent and (c) by the paying parent in each of the last five years.

Asked by:
Shockat Adam (Independent)

Answer

The Independent Case Examiner’s office investigated 2,142 Child Maintenance Service (CMS) cases over the last 5 complete reporting years, broken down as follows:

Reporting Year

CMS Investigations

2019/20

188

2020/21

267

2021/22

396

2022/23

507

2023/24

784

The Independent Case Examiner’s office does not hold the information to provide a response to parts (b) and (c) of the question.


Answered by:
Andrew Western (Labour)
11 September 2024

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